Thursday, February 18, 2010

[Airline Business] New Entry from Graham Dunn: How do UK airlines score on customer satisfaction?

Summary:
The airlines category debuts in NCSI with a score of 69, below the national average but substantially better than the US

View the entire entry:
http://www.flightglobal.com/blogs/airline-business/2009/06/how-do-uk-airlines-score-on-cu.html

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