[Airline Business] New Entry from David Field: The off button: why Continental's Jeff Smisek doesn't like tape recorders

Summary:
Jeff Smisek, Continental's President, speaks candidly to the Airline Distribution conference about the carrier, its plans, and the competition.

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http://www.flightglobal.com/blogs/airline-business/2007/04/the-off-button-why-continental-1.html

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